Terms & Conditions

Prices and Payment

You must pay for your order before it is delivered and you can do so using Paypal as a guest to pay by credit card or debit card or by signing in and using your paypal account.

Prices of products are subject to change without notice. The price payable by you is the price of the product as advertised on our website at the time of you placing your order. You payment details are not stored on our system and we keep no record of your credit card details.

Availability

We try to keep shophades.com as up to date as possible but cannot guarantee that a particular product will always be available. All offers are available while stocks last. If for whatever reason we are unable to supply you with a product, we will contact you as soon as possible and issue you with a full refund.

Delivery

Deliveries take approximately 2-4 weeks and slightly longer for larger or international orders unless otherwise stated.

UK shipping costs:
1-6 items: £7, then +£3 for every 6 items, capped at £22

Shipping costs to Europe:
1-6 items: £25, then +£5 for every 6 items

Shipping costs to rest of world:
1-6 items: £30, then +£10 for every 6 items

Refunds and Faulty Products

We hope that you will be delighted with your order, if however you are unhappy with the item or if the item is faulty upon receipt, we will except returns within 14 days for an exchange, credit or refund minus postage and packaging (unless faulty). Please email sales@hades-uk.com with your order number and why you would like to return the item, and we will be able to let you know how to return your order to us. For your own protection, we recommend that you send the package back using a delivery service that provides a tracking numbers such as Royal Mail Recorded post. Any item which is being returned must arrive back with us in perfect/saleable condition (unles faulty).

Privacy Statement

Hades UK is committed to protecting your privacy. We promise to keep all the information that you share with us confidential. We only collect personal information from customers in order to process billing, fulfil orders and provide a personal and customised shopping experience. We do not share your information with any outside parties.

Trade Account

There is a minimum order of 6 units per style for trade accounts. Please click here to apply for a trade account.

Hades UK Responsibilities

Hades UK has tried to make the descriptions (including all pictures) of the products as accurate as possible but you should check the dimensions stated on shophades.com or contact us for exact sizes.

Except as provided above we can give no other warranties, condition or other terms, express or implied, statutory or otherwise and all such terms are herby excluded to the maximum extent permitted by law.

Hades UK is part of Intergalactic Ltd.

These terms do not affect your statutory rights as a consumer which are available to you.